Terms & Conditions

Before payment made , please double check and make sure all details are correct:

  1. The above rates are inclusive of 6% govement tax.
  2. Specail Rates for Group of 10 paxs and above and Long Term rates available upon request.
  3. Check in time: 1400 hours
  4. Check out time: 1200 noon
  5. Late check out before 6.00pm will be charge at 50% of room rate after 6.00pm will be charge at full prior notice.
  6. Rates are subject to change without prior notice.
  7. Room Reservation are held until 3.00pm, unless guaranteed by accepted, credit cards or the receipt of one night's deposit in advance.
  8. Subject to a one noght room charge.
  9. All deposit are non refundable
  10. Your credit card is required for payment confirmation.
  11. No changes on Check-in dates.
  12. No changes on selected hotel branches.

Refund Policy

  1. Cancellation of room booking will be refunded 48 hours before check in date.
  2. Less than 48 hours, room cancellation will not be refunded but instead request for change of traveling date is honored and the booking must be within 3 months from the cancellation date.
  3. For no show, no refund will be honored and deposit will be forfeited

Please do not hesitate to contact us at the following e-mail address at business hours : info@neotelhotel.com